Help Centre

Find answers to common questions about SoulWhisp. If you can't find what you need, we're always here.

In Crisis?

If you're in immediate danger, please contact emergency services:

Emergency: 911 (US), 999 (UK), 112 (EU), 000 (Australia)

Crisis hotline: 988 (US), 116 123 (UK Samaritans)

These are staffed by trained professionals who can provide immediate help.

Frequently Asked Questions

How to Use SoulWhisp

1

Go to the chat

Click “Start Reflecting” on the homepage or go to /chat.

2

Start typing

No account. No sign-up. Just share what's on your mind.

3

Reflect

SoulWhisp listens, reflects your words, asks gentle questions.

4

Close when ready

Your conversation is immediately deleted.

Tips for Getting the Most Out of It

  • Be honest — no judgment here. Say the things you've never said out loud.
  • Take your time — no rush, pause between messages if you need to think.
  • Don't expect advice — SoulWhisp won't tell you what to do, it helps you hear yourself.
  • Use it when human connection feels impossible — this is for when you can't, or aren't ready to, talk to a person.
  • Remember you're in control — stop anytime, you decide what to share.

What to Expect

SoulWhisp will:

  • Listen without judgment
  • Reflect what you say
  • Ask questions that help you untangle your thoughts
  • Stay present even with dark or scary thoughts
  • Gently point you to real help when you're ready

SoulWhisp won't:

  • Tell you what to do
  • Give unsolicited advice
  • Judge your choices
  • Panic or abandon you
  • Force you to seek help

Technical Help

Contact Us

General support

support@soulwhisp.ai

Within 48 hours

Privacy questions

support@soulwhisp.ai

Within 48 hours

Abuse appeals

support@soulwhisp.ai

Within 48 hours

Security issues

support@soulwhisp.ai

Immediate for critical issues

For urgent safety concerns, please contact crisis services directly — not us.

Support SoulWhisp

SoulWhisp is free for everyone. If you'd like to help keep it that way, you can make an optional donation. Every contribution matters.

Support SoulWhisp